Jessica Eng is a passionate marketing, communications, and business professional who loves helping small businesses drive results – and leading and mentoring others. She has over 20 years of franchise marketing and sales experience and helps develop the company’s strategic vision and direction as a key member of the management team. As the Executive Vice President of Business Development, she leads the business development and sales support team, as well as Franchise Member communications. She understands the need to align sales and marketing with a strong focus on the customer experience, while increasing sales through strategic product diversification. Eng has her MBA in Marketing Management and loves sharing her enthusiasm for franchising, marketing, and solutions-based sales through educational speaking engagements at local and national events.